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Terms & Conditions

Introduction

Welcome to Randall M Zamora Mentoring and Coaching. By purchasing or participating in my services, you agree to the following terms and conditions. These terms are designed to clarify our mutual expectations and ensure a positive, results-driven experience.

Services Provided

  • The services offered include mentoring, coaching sessions, workshops, webinars, and digital resources.

  • Each service is tailored to your needs, based on the goals and objectives agreed upon during enrollment.

Payment Terms

  • Payments must be made in full before the start of the program unless otherwise agreed in writing.

  • Failure to make timely payments may result in termination of access to services.

  • Payment methods are outlined at checkout and include online payment gateways compliant with Dutch and EU laws.

Client Responsibilities

To achieve the desired outcomes, you agree to:

  • Fully participate in sessions, complete any agreed tasks, and communicate openly.

  • Respect session schedules and provide at least 24 hours’ notice if you need to reschedule. Missed sessions without proper notice will not be refunded or rescheduled.

Confidentiality

  • All shared information during sessions is treated with strict confidentiality, in line with Dutch privacy laws (GDPR).

  • Your personal data will only be used for the purposes of delivering the services agreed upon.

Limitation of Liability

  • I am committed to providing the highest quality mentoring and coaching services. However, results depend on your actions, and I cannot guarantee specific outcomes.

  • I am not liable for any direct or indirect losses arising from your use of my services, except in cases of gross negligence or willful misconduct.

Cancellation and Rescheduling

  • If I need to cancel or reschedule a session for any reason, I will notify you as soon as possible and work with you to find a suitable alternative.

  • If you fail to attend a session without prior notice, it will be considered forfeited.

Intellectual Property

  • All materials provided during the program, including worksheets, frameworks, and recorded sessions, are the intellectual property of Randall M Zamora Mentoring and Coaching.

  • You may not reproduce, distribute, or share these materials without prior written permission.

Dispute Resolution

  • If a dispute arises, I am committed to resolving it amicably and in good faith.

  • Should we be unable to resolve the issue, disputes will be governed by Dutch law and subject to the exclusive jurisdiction of the courts in Amsterdam.

Amendments

  • I reserve the right to update these terms and conditions as needed. Any changes will be communicated to you, and the most recent version will always be available on my website.

Contact

If you have questions or concerns about these terms, please contact me at:
Email: support@randallmzamora.com
Phone: +31 6 22924728

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